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Home Platform Aegon Retirement Choice (ARC)

Willingness to recommend

3.88/5

Based on 17 reviews

Aegon Retirement Choice (ARC)

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Value for money

4.18/5

Support

3.53/5

Integrations

3.53/5

Based on 17 reviews

Aegon Retirement Choices (ARC) puts you in control of your clients' financial futures. Our platform provides you with the flexibility to manage wealth accumulation, workplace savings and retirement income through one single online solution.

The range of products and investments can adapt with your clients’ changing financial needs, as they progress through their working life into retirement. And, by bringing all their savings together, your clients could benefit from lower charges and take control of their whole portfolio in one place.

With over 4,500 investment options (as at July 2019), including pension fund solutions built by Aegon, collectives, equities, investment trusts and exchange-traded funds, ARC can meet bespoke client needs.

NextWealth view

Aegon Retirement Choices (or ARC) has been tainted by the acquisition of Cofunds and the servicing issues faced as a result of problems with the platform upgrade. ARC has good functionality, in particular to support clients in decumulation. We understand the worst of the upgrade woes are behind Aegon. In the past advisers have really valued the charge cap on portfolios of over £250k. This can make the platform very economical. It was recently announced that Adrian Grace would be stepping down. A surprise outsider Mike Holliday-Williams, ex-Direct Line, is taking the helm.

Assets under influence:
£51.41 bn
Ownership:
Aegon plc, a Dutch based insurance company
Technology Partnerships:

GBST

Integrations

3.53/5
Based on 17 reviews
Cash Management
Cashflow Modelling
Client Portal
Other
Practice Management System
Research
Suitability Profiling

No integrations available for Cash Management

No integrations available for Cashflow Modelling

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No integrations available for Research

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Legend:

Integrates One Way

Integrates Both Ways

Reviews

Leave a review for Aegon Retirement Choice (ARC)
1/5
Willingness to recommend
1/5
Integrations
1/5
Value for money
1/5
Service
Where do I start. Hopeless service, terrible functionality if you're using ETFs or Investment Trusts, fund names selected from a horrendous great list, no CGT tool. This platform is in great need of investment. When phoning up, staff couldn't really care. Year after year we suffer from this awful platform. Use at your peril.
Anonymous July 2020
2/5
Willingness to recommend
2/5
Integrations
4/5
Value for money
2/5
Service
It is terrible
Anonymous March 2020
5/5
Willingness to recommend
4/5
Integrations
5/5
Value for money
4/5
Service
Very cost effective for larger cases`
Anonymous March 2020
5/5
Willingness to recommend
5/5
Integrations
5/5
Value for money
5/5
Service
Easy to use system and get good visibility of firm assets
Anonymous March 2020
3/5
Willingness to recommend
3/5
Integrations
5/5
Value for money
2/5
Service
Service is poor
Anonymous March 2020
5/5
Willingness to recommend
5/5
Integrations
5/5
Value for money
5/5
Service
It is giving us everything we need (so far)
Anonymous March 2020
4/5
Willingness to recommend
4/5
Integrations
4/5
Value for money
3/5
Service
Aegon are a good low cost platform
Anonymous March 2020
4/5
Willingness to recommend
3/5
Integrations
4/5
Value for money
4/5
Service
Aegon are a good platform at low cost
Anonymous March 2020
5/5
Willingness to recommend
5/5
Integrations
5/5
Value for money
4/5
Service
"Simple to use platform
Anonymous March 2020
4/5
Willingness to recommend
3/5
Integrations
3/5
Value for money
4/5
Service
Good support and competitive charge structure
Anonymous March 2020
4/5
Willingness to recommend
4/5
Integrations
4/5
Value for money
4/5
Service
They do a good job but there has been some issues over the last year
Anonymous March 2020
4/5
Willingness to recommend
3/5
Integrations
4/5
Value for money
4/5
Service
Easy to use
Anonymous March 2020
4/5
Willingness to recommend
3/5
Integrations
4/5
Value for money
3/5
Service
Cost effective and useful system features
Anonymous March 2020
4/5
Willingness to recommend
4/5
Integrations
4/5
Value for money
4/5
Service
They have a good proposition offering a wide range of funds and online access.
Anonymous March 2020
4/5
Willingness to recommend
4/5
Integrations
5/5
Value for money
4/5
Service
No comment left by user
Anonymous March 2020
5/5
Willingness to recommend
4/5
Integrations
5/5
Value for money
5/5
Service
They are competitive and well placed to do business with
Anonymous March 2020
3/5
Willingness to recommend
3/5
Integrations
4/5
Value for money
2/5
Service
I've got a few clients on Aegon. It's not necessarily the best but it's good value for higher end clients purely because of capped charges.
Anonymous October 2019
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