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Value for money
Based on 29 reviews
Our proposition is to deliver the best service in the investment platform market. We achieve this through a combination of proprietary software and regionally aligned Client Service Teams. This is further enhanced by our Technical Support Team and Adviser Support Managers and Business Development Managers. Transact has been top rated by CoreData and Investment Trends independent research surveys every year inclusive 2010-2020. We offer access to the fullest range of tax wrappers and assets. Portfolio valuations, purchases and sales, templates, tax and client reports are all supported via Transact Online.
Our service includes links to portfolio and asset review tools, access to cash flow modelling tools and the provision of data to third party service providers. We also provide access to trust services, over 100 Discretionary Investment Managers and all the major third party SIPP providers.
Transact offers top notch service and is well-regarded by advisers that use the platform. They are more paper-based than some other platforms, but many advisers don't mind so long as it works - and it does. As a percentage of assets, they tend to be more expensive for smaller accounts. Transact is very close to financial advice businessses and focussed squarely on doing right by the adviser and the customer. Ian Taylor (Transact's CEO) rarely speaks at a conference without mentioning 'Mrs Miggins'. This focus works for advisers but causes frustration with DIMs and fund managers who would like Transact to do things like gate funds, split fees, etc.
Transact is resolutely independent. It has no tie ups with any asset managers and no wiff of vertical integration. In this it is unique and that offers comfort to many advisers. We are often told that Transact's tech is creaky. It's hard to find evidence of that as they innovate more quickly than many competitors. They were the first to fully comply with pension freedoms and were among the first to be compliant with MiFID II. Transact has made it a virtue to stick to its knitting. It's completed a successful IPO, continues to innovate and remains focussed on the adviser and customer.
£37.8bn as at 31 September 2019
Transact is the name of the investment administration platform service and forms part of IntegraFin Holdings plc. IntegraFin is a company listed on the London Stock Exchange.
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